Data Protection

Win 12 —Privacy Policy & Data Protection

Your personal information matters to us. This Privacy Policy explains in detail how Win 12 collects, uses, and securely stores your data.

Last Updated: July 2026
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Your Information, Your Rights

Win 12 is fully committed to protecting your privacy.

Our Core Data Protection Principles

How Win 12 Puts Your Privacy First

Encrypted Data Storage

All your personal information on Win 12 is protected by SSL encryption. No unauthorized party can access your data.

No Sale of Data to Third Parties

Win 12 never sells your personal information. Data is shared only on a limited basis with partners essential to improving our services.

You're in Full Control

At Win 12, you have the right to view, correct, and delete your own information. You can request changes at any time.

Secure Data Storage

Your data is stored on secure, internationally compliant servers. Regular security audits are conducted to prevent any data leaks.

Transparent Cookie Policy

Win 12 is fully transparent about cookie usage. You have the right to know which cookies are in use and to disable them whenever you choose.

Immediate Breach Notification

In the event of a data security issue, Win 12 will notify you promptly. Your security is our top priority.

1

Introduction & Scope

Win 12 ("we", "our", or "the Platform") places the highest importance on your privacy. This Privacy Policy explains how Win 12 collects, uses, stores, and where necessary, shares your personal information.

By using Win 12's website (https://win12.ws) or mobile app, you are considered to have accepted this Privacy Policy. If you do not agree with any part of this policy, please refrain from using Win 12's services.

Our Commitment: Win 12 is always committed to protecting your data. Your personal data is never sold to any third party.

This Privacy Policy applies to all registered members, website visitors, and users of any Win 12 service. It supplements the Win 12 Terms & Conditions, and both documents should be read together.

2

What Information We Collect

Win 12 collects various types of information to provide you with a better and more secure experience. The categories of data collected are outlined below:

Type of Information Example Requirements
Identity Information Name, date of birth, national ID Mandatory
Contact Information Mobile number, email, address Mandatory
Financial Information Payment methods, transaction history Mandatory
Usage Data Betting history, login times, preferred games Automatic
Device Information IP address, browser, device type Automatic
KYC Documents Passport or driving licence copy As Applicable

Win 12 only collects information that is truly necessary. No unnecessary or excessive personal data is ever requested. Sensitive data such as passwords is always stored in encrypted form.

3

How We Collect Information

Win 12 collects your information through several methods, each of which is described in detail below:

Directly Provided Information

You provide information directly when you register on Win 12, update your account, make a deposit, or contact the support team. All such information is provided entirely at your own discretion.

Automatic Data Collection

Certain information is collected automatically while you use the Win 12 platform. This includes:

  • Your device's IP address and location data
  • Browser and operating system information
  • A log of your activity on the Win 12 platform
  • Session Duration and Usage Patterns
  • Information Collected via Cookies and Similar Tracking Technologies

Information from Third Parties

In certain cases, Win 12 may also receive information from legitimate third parties, such as identity verification agencies, payment processors, or fraud prevention organizations.

Please Note: Win 12 will never ask for your password or OTP by phone or email. If you receive such a request, treat it as fraudulent.

4

How Your Information Is Used

Win 12 is fully transparent about why your information is collected. Here is how your data is used:

  1. Account Management: Your information is used to create, verify, and secure your account.
  2. Service Delivery: To smoothly operate betting, gaming, payment, and all related services.
  3. KYC Verification: To verify your identity in order to meet legal obligations.
  4. Fraud Prevention: To detect and prevent suspicious activity.
  5. Personalized Experience: To show you offers and content tailored to your preferences.
  6. Customer Support: To promptly resolve your complaints and queries.
  7. Legal Obligations: To comply with directives from government and regulatory authorities.
  8. Platform Improvement: To analyze data and continuously improve Win 12's quality of service.

Win 12 never uses your information for marketing without your consent. You can opt out of marketing communications at any time.

5

Data Sharing with Third Parties

Win 12 does not sell or rent your personal information. However, limited data may be shared with trusted partners where necessary.

When Information Is Shared

  • Payment Processors: With providers such as bKash and Nagad to process financial transactions.
  • Identity Verification Providers: To complete the KYC process.
  • Technology Service Providers: With companies that support the operation of the Win 12 platform.
  • Law Enforcement: In cases of court orders or legal obligations.
  • Fraud Prevention Agencies: To prevent illegal activities.

Rest Assured: All parties with whom Win 12 shares data operate under strict confidentiality agreements. Third parties are not permitted to use your information for their own purposes.

In the Event of a Business Change

If Win 12 undergoes a merger, acquisition, or asset sale, your information may be transferred to the new ownership. This Privacy Policy will continue to apply, and you will be notified in advance.

6

Cookies & Tracking Technologies

Win 12 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

Types of Cookies Used by Win 12

  • Essential Cookies: These are essential for the platform to function properly, covering login sessions, security tokens, and similar elements.
  • Functional Cookies: To remember your preferences, such as language and display settings.
  • Analytics Cookies: To understand how Win 12 is being used and to improve our services.
  • Marketing Cookies: To show you relevant ads based on your preferences (with your consent only).

You can disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect how some Win 12 features work.

7

Data Retention & Period

Win 12 retains your data only for as long as it is necessary or legally required.

  • Data for active accounts is retained for as long as the account remains active.
  • Even after account closure, financial transaction records are retained for 5 to 7 years as required by law.
  • KYC documents are retained even after verification, in accordance with regulatory requirements.
  • Relevant data is deleted immediately upon withdrawal of marketing consent.

Once the retention period expires, Win 12 either securely deletes your data or anonymizes it so you can no longer be identified.

8

Your Rights

As a Win 12 member, you have full control over your own data. You may exercise the following rights at any time:

Right to Access Your Data

You have the right to know what information Win 12 holds about you.

Right to Rectification

You can request correction of any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Object to Processing

You may object to your information being used for marketing or profiling purposes.

Data Portability

You have the right to receive your data in a structured, portable format.

Restriction of Processing

You may request that processing of your information be temporarily suspended under certain circumstances.

To exercise these rights, email Win 12's support team. Win 12 will respond to your request within 30 days. In some cases, identity verification will be required before the request is processed.

9

Security Measures

Win 12 employs the highest industry-standard security technology to protect your data. Our security framework is multi-layered and continuously updated.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Option to enable2FA for an extra layer of security.
  • Firewall & DDoS Protection: Servers are protected against unauthorized access and cyber attacks.
  • Regular Security Audits: Regular penetration testing conducted by third-party security experts.
  • Restricted Access: Win 12 staff may only access specific information as required to carry out their duties.
  • Failed Login Limit: Your account is automatically locked after multiple failed login attempts.

A reminder for you: Use a strong password, keep 2FA enabled on your account, and log out of sessions after accessing from unfamiliar devices. Security isn't just Win 12's responsibility — you play an equally important role.

10

Privacy of Minors

Win 12 strictly refrains from providing services to anyone under 18. We do not knowingly collect any information from minors.

If Win 12 becomes aware that a minor has provided personal information, that data will be deleted immediately and the associated account will be closed. If you are aware of a minor's account, please contact us.

Parents and guardians are encouraged to monitor minors' online activity and ensure they do not access betting platforms.

11

Privacy Policy Updates

Win 12 reserves the right to update this Privacy Policy as needed. If significant changes are made, you will be notified through the following methods:

  • A clear notice displayed on the Win 12 website
  • Notification sent to registered email
  • Push notifications via the mobile app (where applicable)

Continued use of Win 12 after an updated policy is published will be considered acceptance of the new terms. You can check the "Last Updated" date at the top of the page to see when the policy was last changed.

12

Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact Win 12:

Response Time

Within 48 Hours

Website

win12.ws

Live Chat

24/7 Support Available

FAQs

Frequently Asked Questions About the Privacy Policy

No, Win 12 never sells your personal information to third parties. Limited data may only be shared with partners essential to service delivery or to meet legal obligations.

Even after account closure, financial transaction records must be retained for 5–7 years as required by law. All other data is securely deleted once the applicable retention period expires.

Win 12 only collects approximate location data via IP address, used solely for fraud prevention and security purposes. Precise GPS tracking is not used.

Send your request to support@win12.ws. After identity verification, Win 12 will process your request within 30 days.

Yes, Win 12 secures your payment information with SSL 256-bit encryption. Card numbers and full payment details are not stored on Win 12's servers.
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